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A. There is no magic bullet that will get rid of all SPAM. The server does have spam filters that will try to detect SPAM. New filters can be added by the administrator to continue to combat SPAM. The email server assigns each incoming message a SPAM score. This score is usually a number between 0 and 10. The higher the spam score the more likely the message is SPAM. You can set your email account to take certain actions depending on the SPAM score. The default server setting is to add SPAM ******* to the subject line of the message if the SPAM score is 5 or greater. Other actions that can be taken depending on the SPAM score are hold, bounce or vanish. A setting of HOLD will keep the message for 2 weeks, in which time you can view it and choose to receive it, delete it or let it expire after 2 weeks. A setting of BOUNCE will send a message back to the sender, letting them know you didn’t get it. A setting of VANISH will throw the message away; sender will not know you didn’t get it. A log can be setup to view what action was taken on a message. If a message that you want to receive is being flagged as SPAM, you can setup an exception rule that will allow you to receive the message. I recommend that you initially make your default
settings to
You will need to check your held messages
every so often to see what messages are being held. If needed, add
exception rules to allow held messages to be
delivered to you inbox. Once you are confident that are messages
held are indeed SPAM, change your SPAM settings
to
You will now start the whole process over. Keep lowering the HOLD
value until to many valid messages are being marked as SPAM.
See Also: How do I view an overview of the SPAM settings? How do I change the default SPAM settings? How do I view helded SPAM messages? How do I view a log of my SPAM activity? How do I overide the SPAM settings or add additional filters? Jmail Welcome Page AJR Welcome Page |